| |
| RETURNING |
| |
| |
| Return Policy |
| |
All sales are final by ProjectNissan.com (Seller) to said account (Buyer). Buyer understands that all goods sold by Seller are in “as-is” condition. Seller does not have any control of what consistency said manufacturers have in production of said goods.
Seller does not accept any returns. Once order has been placed and Buyer has either picked up by means of “will-call” or part has shipped out of seller’s facility via shipping company, it is considered a FINAL SALE. What this entails is that Buyer now accepts these goods in fair and saleable condition and it is now in the Buyer’s possession of merchandise. Seller does not have any obligation to take any part back for any reason other than that of a defective part. Once the order has been placed and the said part has left Seller’s facility, Buyer is now obligated to follow all return policies set forth by Seller. If a part that has been “will-called” at Seller’s facility and the Buyer or Buyer’s agent has signed that respective invoice(s), it is now a FINAL SALE. The NO RETURN policy is therefore in effect and will be enforced. If a part has left Seller’s facility via shipping company it is considered a FINAL SALE. If Buyer either refuses package with said parts or does not pay for the package then the Buyer will be obligated to pay the full face value of the entire invoice inclusive of all shipping and handling charges. If Buyer does not pay for the full face value of invoice within 5 (five) working days, Buyer is obligated to pay a 25% (twenty-five percent) re-stocking fee to Seller for the full face value of the invoice. If this condition is not met by Buyer, all future orders will be held unless Buyer either pre-pay every order via cash, cashier’s check, or money order until all fee have been paid in full. Buyer understands these terms of sale and is well aware of the term FINAL SALE. Seller does not take any returns for store credit and there are not refunds given by Seller for any reason to Buyer.
Contingencies
Seller shall not be liable for any failures to produce product to Buyer when the cause of such failure is an act of God, labor dispute, supplies, or material shortage, acts of local, state, national, civil, or other authorities or public agencies; utility or communication failures, accidents, strikes, transportation problems, or an act of cause that does not normally occur in the ordinary course of Seller’s business.
Performance Product Waiver
Seller does engage in selling after-market items and Buyer does understand the ramifications for having these parts at Buyer’s facility for salability. Seller will not be held accountable for any legal fees or such in selling of said parts to Buyer. Buyer understands fully that some parts sold by Seller may not comply with local, state, or federal laws and will not hold Seller accountable in any shape or form legal or implied. Seller will not be held liable for any fault of their own, any damages to and not limited to the Buyer or the Buyer’s customer. Seller will not be liable for any damages which may incurred directly or indirectly with the Buyer or Buyer’s customer directly or indirectly on the vehicles or operator s or passengers of said vehicles. |
| |
| Return for exchange or refund will be allowed only within 10 calendar days from the date of receipt. All authorized return merchandise must be unused and in its original saleable packaging. For defected product returns please read our warranty terms before start on returning process. |
| |
| All approved refunds will be paid by Company Check, Credit Card Credit, or Account Credit, these are all to be determined by ProjectNissan.com. A 25% restocking fee will be assessed on all authorized returns. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed. |
| |
| It is the responsibility of the customer/installer to verify the correctness of size and application of the parts before purchase and installation. |
| |
|
| |
| Return Procedure |
| |
| |
- RETURN AUTHORIZATION NUMBER must be issued before any returns can be made. We will not accept any returns without this number.
- A photo copy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact phone number where we may be able to reach you.
- Please write this number clearly on the outside of the returning package and tag the item(s) inside with your name and R.A. number. All returns must be received by ProjectNissan.com. within 10 calendar days after the R.A. number has been issued.
- Returns must be sent freight prepaid and insured by customers. Original shipping and handling charges are not refundable.
|
| |
| The Return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. |
| |
